TERMS AND CONDITIONS

Your safety is our top priority

WEATHER PROTOCOLS

If the weather is questionable on the day of your flight we reserve the right to delay or cancel the flight due to safety related reasons. This happens rarely and in case of a cancellation you are entitled to a full refund on the cost of your flight. Our flights are always operated in safe conditions only. Please don't hesitate to contact us if you have any questions about the weather related issues on the day of your flight.

GENERAL TERMS

Flights are operated by Heliwest Oy. No shows and cancellations within 48 hours of the scheduled flight will result in a forfeiture of the full price. We reserve the right to refuse or remove a passenger if the passenger appears to be under the influence of drugs or alcohol to a degree that the passenger may endanger the safety of the flight in general or another member of the flight. Everything allowed on board the aircraft will be at the discretion of the pilot. We assume no liability for any lost, missing or damaged items passengers are carrying or travelling with.

SEATING AND PAYMENTS

Seating in Helicopters is based on weight and balance. The seating on board the aircraft will be at the discretion of the pilot. All transactions will be conducted in Euros. No flight will be confirmed until full payment is received. We accept all major Credit or Debit cards as methods of payment. We reserve the right to alter, reschedule or delay any flight due to weather, ATC delays, flight restrictions or any situation out of our control.

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